Global Captive
Center Setup
UK Company
Global Captive Center
Setup in India
A UK based company to set up a Captive Center (GCC) in India for managing their R&D activities with strong IP security and long-term cost advantage.
Successfully established operational R&D center with complete legal framework and talent acquisition.
Client Overview
A UK based company to set up a Captive Center (GCC) in India for managing their R&D activities with strong IP security and long-term cost advantage.
Business Challenge
Rapid growth created pressure on engineering unit where they have no bandwidth, and no clarity on the best country, city, costs, or legal structure to expand outside UK. There was a fear of compliance mistakes related to labor laws, taxes, and data protection.
Key Actions
Strategy & Business Case
Designed a captive model with higher control and IP protection.
Location Assessment
Evaluated cities based on talent pool availability, Infrastructure & real estate, salary benchmarks, and policy incentives.
Legal & Entity Setup
Managed company, PAN, TAN, GST registrations, assisted with transfer pricing and FEMA guidance and so on.
Real Estate & Facilities
Obtained built-to-suit office plan, secured lease and designed secure network and access controls.
Talent & HR Framework
Defined org structure and role mapping, compensation benchmarking, implemented HR policies (leave, onboarding, performance, exits).
Transition & Stabilization
Defined knowledge transfer roadmap, SOPs and governance structure, and vendor and IT tool setup.
Outcome & Results
Strong R&D Capabilities
A strong R&D team, with IT helpdesk and cybersecurity operations fully integrated and operational.
Clear Performance Metrics
Clear KPIs for cost, quality, and innovation established with continuous monitoring and improvement.
Robust Security Framework
Security controls with restricted data access workflows ensuring complete IP and data protection.
Impact & Future Growth
The UK company is now positioned to:
Scale R&D capacity to support new product development initiatives
Leverage cost advantages for competitive pricing in global markets
Expand the captive center with additional functions like analytics and customer support
Strengthen innovation pipeline with access to India's tech talent ecosystem